ZamCash Customer Care Number: All You Need to Know

By | April 21, 2023

ZamCash Customer Care Number ZamCash Zambia, a reputable financial institution, has been offering financial services to Zambians for years. They provide a wide range of loan services, including personal loans, business loans, and emergency loans, to help individuals and businesses grow and thrive. As a loan recipient, you may have questions or concerns about your loan or repayment process, and this article will provide you with all the necessary information on ZamCash Customer Care Number and other support options. For a complete review of ZamCash, see ZamCash Review & Get Loan in 5mins | No PaperWork!, and for more details about their services, visit How to register for Zamcash Zambia 

ZamCash Customer Care Number

The ZamCash customer care number is an essential resource for loan recipients who have questions or concerns about their loans or need assistance with repayment. The customer care team is available to provide support and guidance, ensuring that you have a smooth experience with ZamCash.

To reach ZamCash customer care, simply dial the following number: +260 776435588 · 260 962303456 · 260 962307480 · 260 962099742. The customer care representatives are available from Monday to Friday, 8 am to 5 pm, and on Saturdays from 9 am to 1 pm.

Alternative Support Options

In addition to the customer care number, ZamCash offers several other ways for customers to get in touch with their support team:

  1. Email Support: You can send an email to  detailing your concerns or questions. The support team will respond to your email as soon as possible, typically within 24 hours.

Repayment Information

For detailed information on how to repay your loan using Airtel or MTN, visit Zamcash Loans Zambia Repayment | How to Repay Using Airtel & MTN. Repayment is simple and can be done through the mobile money platforms provided by Airtel and MTN. Follow the step-by-step guide to ensure a hassle-free repayment process.

Frequently Asked Questions

Loan recipients may have various questions about their loans and the services offered by ZamCash.

  1. What types of loans does ZamCash offer?

ZamCash offers various loan products, including personal loans, business loans, and emergency loans. These loans cater to different needs and have different requirements, terms, and conditions.

  1. How can I apply for a loan from ZamCash?

See What are the Qualifications for ZamCash Loans before You apply for a loan from ZamCash. Ensure that you provide accurate and complete information to improve your chances of approval.

  1. How long to get a loan approved?

The approval process for ZamCash loans is 5mins | No PaperWork!. Once your loan is approved, the funds will be disbursed into your bank account or mobile money wallet.

  1. What are the interest rates for ZamCash loans?

Interest rates for ZamCash loans vary depending on the loan product, loan amount, and repayment period. It is essential to read and understand the terms and conditions of the specific loan you are interested in before applying.

  1. Can I repay my loan early?

Early repayment can help you save on interest charges and improve your credit history with ZamCash. To initiate an early Zamcash payment, contact the customer care team for guidance.

  1. What happens if I cannot repay my loan on time?

If you are unable to repay your loan on time, it is crucial to contact the customer care team as soon as possible. They can provide guidance on potential solutions, such as extending your repayment period or restructuring your loan. However, late payments may result in additional fees and negatively impact your credit score.

  1. Can I apply for another loan if I have an existing loan with ZamCash?

It depends on the terms and conditions of your current loan and your repayment history with ZamCash. If you have a good repayment record and meet the eligibility criteria, you may be considered for an additional loan. Contact the customer care team for more information on your specific situation.

ZamCash Zambia is dedicated to providing excellent customer service to ensure that loan recipients have a seamless experience throughout the loan process. By using the ZamCash customer care number (+260 211 123456) or any of the alternative support options, you can receive timely assistance for any questions or concerns you may have about your loan. Remember to always read and understand the terms and conditions of your loan and make timely repayments to maintain a healthy credit history with ZamCash.

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