Libiyi Shoe Review – Libiyi is an online shoe retailer offering a variety of footwear styles, with a focus on comfort and design. With a TrustScore of 3 out of 5 and an overall rating of 3.2 out of 18 total reviews, customers have shared mixed experiences with the brand. This article will review key aspects of Libiyi’s products and services, with headings outlining five major areas of interest for potential buyers.
Comfort and Style
Many customers praise the comfort and style of Libiyi shoes. Jerry Wade, a satisfied customer, describes the shoes as “comfy” and “better than any dress shoe” they’ve had to wear. Other customers, such as Trica Parker, find the shoes to be both “comfortable and stylish” and recommend sizing down for the best fit.
Quality and Durability
Opinions on the quality of Libiyi shoes are varied. Some customers, like Eric Bryant, report satisfaction with the product, saying that their daughter “loves them” and has received many compliments. However, others have expressed disappointment with the quality, describing the shoes as “cheaply made” and “plastic sort of material,” like Martin Minor’s review.
Sizing and Fit
Several customers have experienced sizing issues with their Libiyi orders. Kate Soudant received sandals that were “totally unacceptable and NOT according to the description,” while Ajsark’s review warns others to be cautious when ordering due to receiving the wrong size. On the other hand, Nichola Yeager and Annie Ballard both had positive experiences with sizing, finding their shoes to be a “perfect fit” and “comfortable.”
Customer Service and Returns
Customer service and return experiences with Libiyi seem to be major concerns for many customers. Katherine and Jinghua Schneider both found the return process to be difficult and expensive, as shoes must be returned to China at the buyer’s expense. However, Samuel Duncan had a positive interaction with the customer service team, who were “quick to respond and went above and beyond” to resolve his issue.
Shipping and Delivery
Shipping and delivery experiences with Libiyi are also mixed. Some customers, like Eric Bryant and Amelie Norton, received their shoes within a reasonable timeframe and were satisfied with the product. On the other hand, Maureen McAuliffe experienced a long wait time for her order, with no communication from the company.
In conclusion, the Libiyi brand offers a mixed experience for customers, with some satisfied by the comfort, style, and fit of the shoes, while others express disappointment in the quality, customer service, and return process. Potential buyers should consider these factors when deciding whether to purchase from Libiyi and may wish to pay particular attention to sizing and the return policy.